One yr restricted guarantee on Peg Perego automobiles from date of buy and/or six month restricted guarantee on battery, charger and wheels from date of buy.
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Is dedicated to offering quick and environment friendly service, nonetheless there could also be occasions when our clients want to return or cancel their order or probably obtain a refund. The next Refund Coverage is meant solely to speak when and the way clients are entitled to a refund. It is necessary that you simply learn and comply with the Refund Coverage if you happen to want to obtain a refund. Please name us at (888) 920-4628 or e-mail us at assist@ with any questions on this coverage. We will probably be pleased to clarify.
Because of the excessive transport prices on most merchandise, the precise transport prices you incur could also be deducted out of your refund, whatever the transport quantity paid by the client. In all circumstances, the refund course of might take as much as 2-3 enterprise days.
When you want to cancel your order, please name us at (888) 920-4628 or e-mail us at assist@ as quickly as doable together with your issues.
Orders might be canceled through e-mail or voicemail, however orders are usually not thought-about canceled till a cancellation affirmation e-mail is distributed. Request a cancellation e-mail if you happen to cancel through telephone name.
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Orders canceled inside 2 hours of being positioned won’t be charged any charges. Two hours after you place your order with a bank card or PayPal, chances are you’ll be charged 3.5% of the full quantity of your order to cowl transaction charges in addition to the restocking and transport charges listed above, which will probably be deducted out of your order. . refund quantity.
If a wood swing order has been shipped, we might be able to redirect it to our warehouse, however the buyer will solely be refunded the total quantity of the order minus transport prices and a ten% restocking price. of the full order quantity.
Backorder electrical car orders might be canceled inside 5 days of ordering and can keep away from cancellation charges; after 5 days, refunds will probably be topic to a 3.5% price to cowl transaction prices. ship a affirmation e-mail relating to the postponed electrical car with the estimated supply time.
Right now, we can’t settle for returns or enable refunds for any shadow buildings. All shade buildings and materials are made to order and painted, lower, and sewn to buyer specs and are subsequently thought-about customized.
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Many industrial grade objects are made to order with transport occasions communicated on the product web page. At , we do our greatest to speak supply occasions for all of our merchandise. As a consequence of variations in demand and availability of uncooked supplies, precise manufacturing lead occasions are usually not excellent and will differ from these on website.
As soon as your order is positioned and processed, you’ll obtain an estimated supply date through e-mail. If the wait time is greater than 1.5 occasions the longest wait time proven on the product web page, clients can cancel and obtain a full refund. If the lead time is lower than 1.5 occasions the longest lead time proven on the product web page and the product has not been produced, you’ll be able to cancel the order however could also be charged a 3.5% price to cowl transaction prices. For instance, if a product is anticipated to be delivered in 6-8 weeks, the client is entitled to a full refund if the estimated supply date is greater than 12 weeks from the date the order was positioned. Partial refunds won’t be issued if the client chooses to proceed with the order.
Made-to-order industrial orders have lead occasions and manufacturing is scheduled primarily based on the order. If an merchandise is already in manufacturing, cancellation might not be doable. As a result of these things are made to order, they aren’t held in stock or bought elsewhere.
If we’re in a position to accommodate your cancellation whereas it’s nonetheless in manufacturing, you’ll be charged a 25% cancellation price which will probably be deducted from the refund quantity. Objects topic to this 25% price embrace, however are usually not restricted to, industrial grade playground tools, backyard facilities, industrial grade swings, backyard benches/tables, and merchandise the place coloration/stain/measurement choices have to be manufactured to a selected order. Name us at (888) 920-4628 or e-mail us at assist@ in case you have questions on an merchandise’s customized standing.
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Set up orders canceled inside 2 hours of placement won’t incur any charges. Two hours after inserting an order with a bank card or PayPal, chances are you’ll be charged 3.5% of the full order quantity to cowl transaction charges, which will probably be deducted from the refund quantity.
Set up and meeting occasions fluctuate relying on website zip code and installer availability. If a number of objects are despatched for set up, set up will happen in spite of everything objects have been despatched. Set up is scheduled on or across the supply date of ultimate objects required for set up. If a buyer’s set up appointment can’t start inside 30 days of supply of the ultimate product to be put in, there will probably be no cancellation price. For all installations paid for by bank card or PayPal, a price of three.5% of the set up value will probably be charged if the client cancels the set up which might be initiated inside 30 days of receipt of the product order. has a big set up community and reserves the appropriate to reassign the set up to a different installer, if the preliminary appointment doesn’t fulfill the client.
We like to please our clients, however generally merchandise must be returned. If clients are usually not happy with their order, they’ll return it beneath the next situations:
To return wood swings and different residential objects, clients are answerable for deciding on their very own transport service and paying for transport to our warehouse positioned in Monroe, Louisiana, or to the producer, as decided by . As soon as obtained, inspected, and there’s no harm from the producer or social gathering, the client will obtain a refund of the total order quantity minus a restocking price of 10% of the acquisition plus all transport prices incurred by , no matter what the client paid for transport Receipt Delivery prices might be supplied primarily based on buyer request.
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Returns of economic high quality play tools or play tools will probably be topic to the producer’s processes and a refund will probably be given for the total quantity of the order much less a restocking price of 25% of the acquisition plus all transport prices incurred by , no matter whether or not the client paid transport prices. Supply price receipt might be supplied upon buyer request.
Please make sure that to avoid wasting your return monitoring quantity because the transport warehouse is busy with a lot of transport and processing. is just not answerable for supply errors/misplaced shipments/spare elements or spare elements broken/misplaced in transit from clients within the return supply course of.
Please see our Delivery Coverage for extra details about accepting shipments from . In lots of circumstances, clients might want to obtain supply of their cargo with minor harm. Within the uncommon occasion that the provider experiences severe harm in transit, the client might refuse supply. If the client has adopted the transport insurance policies and pointers within the Delivery Coverage and an e-mail was despatched to the client, contacted and despatched photos to , and decides to refuse the cargo because of harm in transit, chances are you’ll be entitled to a substitute product without charge to you. or full refund. It might take 3-5 enterprise days to overview all data and course of the refund.
Rejected deliveries because of the provider’s incapacity to schedule a supply appointment with the client, the client’s unwillingness to unload in accordance with curbside service, beauty harm that may be addressed as described within the Phrases of Service, or another motive unrelated to the harm. the product will probably be refunded within the full quantity of the order much less a restocking price of 25% of the acquisition and all transport prices and costs incurred by , no matter what the client paid for transport. Delivery invoices might be supplied upon buyer request.
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All disputes arising out of fee for companies will probably be dealt with within the jurisdiction of Jefferson County, Alabama. When you should receive exterior sources to acquire fee for merchandise and/or companies rendered, the client will probably be answerable for assortment prices and attorneys’ charges related to such declare.
In circumstances the place you’ve gotten adopted all of your printed insurance policies and clients have complied with them
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